Terms of Service & Privacy Policy

 

Terms of Service

1. Introduction

Welcome to PRISM PAWS (“we,” “our,” “us”). By accessing or using our website and services, you agree to comply with the following Terms of Service. Please read them carefully before using our site.

2. Use of Our Website

By using this website, you agree that you will not:

  • Engage in unlawful, fraudulent, or harmful activities.

  • Attempt unauthorized access to our systems, data, or networks.

  • Interfere with the website’s normal functioning or security.

We reserve the right to suspend or terminate access if these terms are violated.

3. Products & Orders

  • We strive to display product colors, details, and descriptions as accurately as possible; however, variations may occur due to device screens.

  • By placing an order, you confirm that all information provided is accurate and agree to our pricing, availability, and shipping timelines.

  • We may cancel orders affected by stock issues, system errors, or unforeseen circumstances. In such cases, you will receive a full refund.

4. Pricing & Payment

  • All prices are listed in the currency displayed at checkout and may change without prior notice.

  • We accept the payment methods shown on our website (such as credit cards and PayPal).

  • We are not responsible for delays caused by banks, payment services, or third-party providers.

5. Shipping & Returns

For full details on delivery times, shipping fees, return eligibility, and refund procedures, please refer to our Shipping & Return Policy page.

6. Intellectual Property

All content on this website—including text, images, logos, graphics, and designs—is the property of PRISM PAWS and protected by intellectual property laws.
You may not copy, reproduce, or distribute any part of the site without our written permission.

7. Limitation of Liability

To the maximum extent permitted by law, PRISM PAWS is not liable for:

  • Indirect, incidental, or consequential damages,

  • Loss of data, profits, or business opportunities,

  • Issues caused by third-party carriers, payment services, or external platforms.

You agree to use our products and website at your own discretion and risk.

8. Updates to Terms

We may update these Terms of Service at any time. Updates will be posted here, and continued use of the site means you accept the revised terms.

PRIVACY POLICY

1. Information We Collect

We may collect the following types of information when you visit or interact with our website:

  • Personal information (e.g., name, email, shipping address)

  • Payment information (processed securely by third-party payment providers)

  • Browsing data (e.g., cookies, device information, analytics)

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders

  • Communicate with you regarding your purchase

  • Improve website experience and product offerings

  • Prevent fraud or misuse of our services

  • Provide customer support

We do not sell, rent, or trade your personal information.

3. How Your Information Is Stored & Protected

We follow industry-standard security practices to protect your data.
Some information is stored on Shopify’s secure servers and protected under their platform policies.

4. Third-Party Services

We may share necessary information with trusted service providers, including:

  • Payment processors

  • Shipping carriers

  • Analytics tools (e.g., Shopify analytics)

These partners use your data only to perform their service functions.

5. Cookies & Tracking Technologies

Our website uses cookies to improve functionality, personalize your experience, and analyze traffic.
You may disable cookies in your browser, but certain site features may no longer function properly.

6. Your Rights

Depending on your region, you may have rights to:

  • Access the personal data we hold

  • Request corrections or updates

  • Request the deletion of your information

  • Opt out of marketing communications

To request these actions, please contact us via the email listed on our site.

7. Updates to Privacy Policy

We may revise this Privacy Policy from time to time. Continued use of our site indicates acceptance of the updated version.

8. Contact Us

If you have questions about our Terms of Service or Privacy Policy, please contact us at:info@prismpawsclub.com